Return & Refund Policy

Diet with Seemin | www.dietwithseemin.com
Last updated: 20 October 2026

1. Overview

We want you to be satisfied with your purchase. CinnaTrim – Ceylon Cinnamon is an ingestible dietary supplement, so for hygiene and safety reasons we cannot accept returns of opened, used, or unsealed products. Returns, replacements, or refunds are available only in the cases listed below.

2. When You Are Eligible

You may request a replacement or refund if:

the product arrived damaged or leaking,
you received the wrong product or wrong quantity,
the seal was broken or tampered with on arrival, or
the product was expired or very close to its expiry date at delivery.

3. How to Report a Problem

your name, phone number, and order number,
a clear description of the problem, and
clear photos or a short video showing the product, the batch number and expiry date, the outer box, and the shipping parcel.

Email: seeminkashif@gmail.com | WhatsApp: +92 322 0620 182

Please keep the product and all packaging until your request is resolved. We may ask for more information. Requests made after 48 hours, or without photos/video, may not be accepted.

4. Our Resolution

After reviewing your request, we will offer a replacement or a refund, at our discretion and subject to stock availability. We aim to respond within [2] working days.

5. Refunds

Since orders are paid by Cash on Delivery, approved refunds are sent by bank transfer or mobile wallet (JazzCash / Easypaisa) within 7 working days of approval. We will ask you for your account details.
Delivery charges are non-refundable unless the mistake was ours.
If we send a replacement, no refund is issued for the same item.

6. Order Cancellation

You can cancel an order before it is dispatched by contacting us with your order number. After dispatch, the order cannot be cancelled, but you may refuse delivery.

7. Refused or Undelivered Orders

If you refuse delivery without a valid reason, or the parcel returns because you were unreachable or the address or phone number was wrong, we may charge delivery and return costs on your future orders, or request advance payment.

8. Not Covered

We cannot accept returns, refunds, or exchanges for:

opened, used, or partly consumed products (unless the problem is a verified quality defect reported within 48 hours),
change of mind, or dissatisfaction with results (supplement results vary from person to person, see our Disclaimer),
damage caused after delivery, such as improper storage, or
requests that do not meet the reporting requirements in Section 3.

9. Adverse Reactions

If you experience any side effect, stop using the product immediately and consult your physician. Please also inform us so we can record the issue. Health reactions are treated as medical matters and do not by themselves entitle you to a refund, but we will review each case fairly.